MH
Mohamed H

1 reviews | Active since Aug 2014

22 Oct 2025, 23:51

BEYOND PATHETIC AND DISGUSTING BEHAVIOUR FROM PUMP ATTENDANT

WEDNESDAY 22/10/2025 TIME OF INCIDENT 22H50

Absolutely disgusting and sick behaviour from the pump attendant named Haroon.. It's people like him who wants us to hate foreigners..

I live across the street from Engen Brickfield Road.. I am a regular, and when I say regular, I mean I am there every single night. Whether it is to buy cigarettes.. or snacks.. or bread and milk.. or just a pie and cola.. I am there every single night (regardless of the high pricing) and every cashier knows me..

I took a walk across to the Convenience Store. On my way I received a phone call.. I walked into the store mid conversation. I picked 2 pies from the oven and placed it on top of the oven.. I continued with my call just strolling in the one aisle as i spoke.

Haroon the pump attendant walks in and screams "HEY YOU, GET OUT OF THE SHOP" I was surprised wondering who is he talking to.. I looked around and I was the only one in store..

He screams again GET OUT.. WHY AM I WALKING UP AND DOWN AND TOUCHING EVERYTHING" I asked him whats the problem.. he says if im not buying i must get out.. I pointed to my 2 pies saying thats mine.. and I am on a call. I told him I did not touch anything. He says he saw me. I told him to show it to me on the camera..

He went on with me and I ignored him and continued with my call.. There are NO SIGNS saying no phone calls allowed in store.

His behaviour was beyond pathetic.. I was done with my call.. paid for my pies and approached him to let him know I will be back to see and speak to Moulana Makda and sort him out.. he almost attacked me screaming SORT ME OUT NOW WHY TOMORROW.

Truth be told.. I couldve put him in hospital or the graveyard but I thought too about being charged for assault.. and I left.

He kept screaming Voetsek. I walked towards him ready to teach him a lesson but my instinct also told me to go home.

Engen, is this how patrons are to be treated by a pump attendant??? Is he also employed as a security???

Definitely Engen has lost 1 loyal regular customer who fills his bakkie and microbus and spends a whole lot at this store.

This will be forwarded on every social media complaint sites and pages including Hellopeter..

Please do not ask me to email you anything.. Should you wish to contact me, my name is Mohamed Riaz and my email is ***..

Thank You..

0
Replies (1)
Engen Petroleum
Engen Petroleum's reply23 Oct 2025, 07:26
Official
Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver.  Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.