SK
Sithembinkosi K
1 reviews | Active since Nov 2019
22 Mar 2023, 16:02
Bad servisr
Today I went to the Kelvin Engen garage to buy oil so a petrol attendant Nicholas helped ,I opened the bonet so that he can pour the oil,then I requested the speed point to pay only to realize the a 500ml oil is R75 what ****ed me off is that he didn't give me the options like the others normally do I will never pour petrol in garage ever again& what also ****ed me off is that when I asked him why didn't he tell me price his colleagues made comments on how broke I am that I should complain about R75 the level of disrespect from those guys I WILL NEVER USE THAT GARAGE EVER AGAIN.
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Engen Petroleum's replyOfficial
22 Mar 2023, 16:12 Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Engen Petroleum's reply22 Mar 2023, 16:12
Official
Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.