PR
Palesa R

1 reviews | Active since Nov 2015

23 Oct 2016, 23:08

Bad services

<p>Went to pour petrol, only to my suprise noting was dispensed, it only dispenses AIR!!!!</p> <p>Apperently am not the 1st customer to complain about the same problem.</p> <p>Then the Manager was so arrogant when i explained that problem to him.</p> <p>This was so uncalled for, </p> <p>That was the WORST SERVICE ever i have received</p>

0
Replies (2)
Engen Petroleum
Engen Petroleum's reply24 Oct 2016, 14:18
Official

Good day Palesa,

We wish to apologise for the inconvenience the matter has caused.

Your complaint has been escalated to the dealer and Engen representative for further investigation.

We do hope that you remain a valued customer of Engen Petroleum Ltd.

Regards

Engen Customer Services
***

PR
Palesa R's update25 Oct 2016, 00:14
Reviewer Update

Afternoon

Responding to the review, I WILL NOT associate myself with any other Engen petroleum, especially the one at ATLAS RD, that Indian manager was so rude & Arrogant!!!
Its high time that your dealers be thought the,Batho Pele principles!!!!
Instead of hm giving me solutions as to how best can we resolve the issue, he just left me there while explaining, the problem. Like really!!!! That was so pathetic, am disgusted

kind Regards:
Palesa Raseroka
********** / **********