TM
Taki M

1 reviews | Active since Jan 2014

10 Sept 2018, 13:20

Bad service from Service attendants!

Engen garage in South Hills.

There's an ATM in the garage store but for some reason, the staff members decide to close the store at 6pm without any notice to the customers.

I was on an empty tank, went to that garage to fill up at 17h30 but when i wanted to go in the store and withdraw cash to pay for fuel they refused me entry saying all sorts of stories.

I just left to another garage but very disappointed. This was the closest garage to home but they will never see me there again!

0
Replies (1)
Engen Petroleum
Engen Petroleum's reply13 Sept 2018, 14:30
Official

Good day

We wish to apologise for the inconvenience the matter has caused.

Your complaint has been escalated to the dealer and Engen representative for further investigation.

We do hope that you remain a valued customer of Engen Petroleum Ltd.

Regards

Engen Customer Services
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