MM
Mahlo M
1 reviews | Active since May 2021
03 May 2023, 12:44
Bad service
I visited Engene Garage (LA Mmatseleng) @Lebowakgomo on the 1 May 2023 Actually on a normal week every Sunday I visit them for Petrol. But I couldn't believe that they cannot help with petrol, just because I reversed my car to get assisted.
Seriously I thought it was a Prank, but all the petrol attendees refused to help.
Please do something, all cars have reverse gears. And I find it disturbing that m denied service because I reversed to get help.
The only time u get help is if you drive forward.
I felt so humiliated.
Please address this issue.
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Engen Petroleum's replyOfficial
16 May 2023, 10:14 Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Engen Petroleum's reply16 May 2023, 10:14
Official
Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.