MM
Mthokozisi M

1 reviews | Active since Dec 2019

05 Mar 2022, 15:36

Bad service

This morning l went to Engen City deep and l was helped by a lady called Belinda who gave me an attitude as if l was asking for free Petrol, she never asked me whether l needed oil or Tyre pressure and as l asked for tyre pressure she gave a **** you look as she walked away to put pressure. I use Engen every time, but today your Petrol attendant made ask myself why do l ever use your garage for all my fleet.

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Replies (1)
Engen Petroleum
Engen Petroleum's reply06 Mar 2022, 09:04
Official
Dear Mthokozisi

Thank you so much for taking the time to write to us. We are so sorry to hear of your negative experience at Engen City Deep. We take this feedback extremely seriously as we really appreciate your business and it is our intention to delight you every time you visit. Please be assured that we will escalate this to the site immediately for urgent attention