ND
Nomarashiya D
1 reviews | Active since May 2024
29 May 2024, 19:45
Bad service
I wrote about my experience in 17 may 2024 about my car that has been damaged and the head office and manager of engen garage promised about that the issue will be resolved.Up until now I never get anyresponse and my car still have scraches.They promised that the issue will be resolved within 3 to 4 days but still no response.Please help.
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Replies (3)
Engen Petroleum's replyOfficial
30 May 2024, 09:32Thank you so much for taking the time to share. We take this feedback exceptionally seriously, as this is not the service experience that we want you to have with us. Please be assured that this will be escalated to the site immediately, and someone will be in touch with you shortly.
Engen Petroleum's reply30 May 2024, 09:32
Official
Thank you so much for taking the time to share. We take this feedback exceptionally seriously, as this is not the service experience that we want you to have with us. Please be assured that this will be escalated to the site immediately, and someone will be in touch with you shortly.
ND
Nomarashiya D's updateReviewer Update
06 Jun 2024, 17:40Engen at durbanville wellington street.This is to confirm that the case no *** is resolved.Thank you very much to Nawaal from Engine cape town head office.I really salute your service.You made sure the case is resolved.Once again I also thank Qulrelde du toit from durbanville engen to contact me and also made sure I left the garage happy.
ND
Nomarashiya D's update06 Jun 2024, 17:40
Reviewer Update
Engen at durbanville wellington street.This is to confirm that the case no *** is resolved.Thank you very much to Nawaal from Engine cape town head office.I really salute your service.You made sure the case is resolved.Once again I also thank Qulrelde du toit from durbanville engen to contact me and also made sure I left the garage happy.
Engen Petroleum's replyOfficial
07 Jun 2024, 07:36Thank you so much for taking the time to share as we always want you to feel like number one when you visit us.
Engen Petroleum's reply07 Jun 2024, 07:36
Official
Thank you so much for taking the time to share as we always want you to feel like number one when you visit us.