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Johan S
1 reviews | Active since Aug 2009
23 Dec 2025, 06:44
Bad service at Engen Watermeyer in Pretoria
On Thursday 18 Dec 2025 I complained about the bad behaviour and attitude of a petrol attendant to the manager at Engen Watermeyer. The manager told me that others were complaining about the same attendant and that the owner of Engen Watermeyer would call me back. After 5 days no call. Customer service seems not to be a priority here. After many years of loyal support, it is time to fill up elsewhere.
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Engen Petroleum's replyOfficial
23 Dec 2025, 07:26Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Engen Petroleum's reply23 Dec 2025, 07:26
Official
Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.