Bad service at Engen Petroleum on Beyers Naude drive.

I have had my fair share of bad service from all industries but today l experienced the worst service at an Engine Garage the one on Beyers Naude drive.

I went in to pour petrol and went l drove in about 5 guys were sitting and l had to call them to alert them that l am here and l need assistance. One of them came but you could see he was not interested. l then needed to use the bathroom as l was pressed. I went in and asked the people at the kiosk for the bathroom. They just pointed to the direction of the bathroom where there were 2 doors and l had to figure out which one is the bathroom and guess what it was Locked. I tried calling them from where l was and they literally ignored me and looked away. A lady walked out from the back and was like van l helped you and l asked for the bathroom again and told her it's locked. She was so rude and told me to have manners and say "May l please use the bathroom" she further went on to say it's not a public bathroom but only for his staff so l shouldn't feel entitled to be allowed in. I was so shocked l ddnt respond but just went in since l was pressed.

In my entire life l have never been treated that way especially at a filling station.all filling stations have bathroom it's either you pay R2 or it's free. I have never heard of a facility that doesn't give their clients the bathroom even at the malls there are bathrooms.

It was my first time being at that filling station and l will never ever again.i will even tell all my friends and family not to dare go there cos l don't wish such to happen to them.what happened to treating people with kindness? I am so disappointed with Engine staff l won't lie.