Bad service at Engen - Menlyn Quick Shop North

<p>Morning,</p> <p> </p> <p>I have been filling up at this spesific Engen for the last maybe 6 months to a year and when i fill up I always buy food from the woolworths, so its always more than R800. Its convenient, as its on my route to work.</p> <p>I always pay with my credit card. This morning, their card machines did not work after 2 attempts and the lady at the cashier gave me back my card and just looked at me (as if to say, ok your card does not work, make a plan!) But on the computer, it shows bank to found, so clearly its a conneciton error and its a credit card? But they make you feel like its your card! No appology, no trying to make another plan, just stands there! I had to ask for the manager, as i didnt have R691.33 on me and i refuse to withdraw on my credit card! The manager came, said she will charge another machine which might work, i must please wait 10 minutes... I am already late for work... So they inconvenience me, because their mashines does not work.. Now i stand there looking embarressed, as everybody thinks i dont have money to pay, but meanwhile it their machines!! I understand these things happen, but there is something called customer service, dont make the customer look bad and make it their problem! Make sure your machines are charged for situations like this..... Sort out your staff!!!</p>