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Pontso M
1 reviews | Active since Sept 2015
21 Mar 2023, 11:06
Bad service at Engen Garage
We were denied access to one of the Engen filling stations,we stopped for refreshments/filling up at Engen garage Phola mall Kwamhlanga and denied access,there was a group of people coming from a nearby Pub/Tarven who also wanted to access the facility but were denied because they were drunk so however they thought we were also part of them hence we explained to them that we were not part of the group,we were also nearly assaulted by the cops with rubber bullets when the Engen staff called them for us
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Replies (1)Engen Petroleum's replyOfficial
22 Mar 2023, 07:35 Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Engen Petroleum's reply22 Mar 2023, 07:35
Official
Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
