1 reviews | Active since Feb 2013
Bad service, agian!
On the morning of 02 September 2015, My wife and I, stopped at Engen Garage, Durbanville, Cape Town, Wellington street, to fill up. The time was 05:03. I Was a regular customer, and thought, I will give them a go, again. I fill my Car every week. Previously....I had an issue with an attendant, which refused to fill my car as requested.... Today, we stop there. A minibus was also busy filling up. One attendant filled the minibus. After about ten minutes, a second attendant, crawl out a room, with a toothbrush, stuck in his mouth. He tried to talk, with a toothbrush stuck, and disappear...again....leaving us stranded with no answer, no welcome, with no I'll be there shortly... Just there and then, I said to my wife, bad service, never again....I will support there opposition with pleasure!!
We wish to apologise for the inconvenience the matter has caused. Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
We wish to apologise for the inconvenience the matter has caused. Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
