MM
Mzwakhe M
1 reviews | Active since Jan 2019
19 Oct 2022, 19:43
Bad service
Engen Garage at kempton Park Glen Marais, I have petrol card to put petrol at engen I only fill up full tank but I have never got any extra services like checking tyre pressure, clean windscreen, check water etc, I do all those by my self all the time, their service ridiculous
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Engen Petroleum's replyOfficial
20 Oct 2022, 09:00Dear Mzwakhe
Thank you so much for your feedback. We take this very seriously as this is not the level of service that we aim to deliver. Please accept out sinere apologies for your negative experience with us at Glen Marais.
Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Thank you for giving us the opportunity to rectify the situation so we can continuously meet our high standards and the expectations of our customers.
Wishing you a great day
Thank you so much for your feedback. We take this very seriously as this is not the level of service that we aim to deliver. Please accept out sinere apologies for your negative experience with us at Glen Marais.
Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Thank you for giving us the opportunity to rectify the situation so we can continuously meet our high standards and the expectations of our customers.
Wishing you a great day
Engen Petroleum's reply20 Oct 2022, 09:00
Official
Dear Mzwakhe
Thank you so much for your feedback. We take this very seriously as this is not the level of service that we aim to deliver. Please accept out sinere apologies for your negative experience with us at Glen Marais.
Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Thank you for giving us the opportunity to rectify the situation so we can continuously meet our high standards and the expectations of our customers.
Wishing you a great day
Thank you so much for your feedback. We take this very seriously as this is not the level of service that we aim to deliver. Please accept out sinere apologies for your negative experience with us at Glen Marais.
Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Thank you for giving us the opportunity to rectify the situation so we can continuously meet our high standards and the expectations of our customers.
Wishing you a great day