1 reviews | Active since Apr 2015
BAD SERVICE
I arrived to the Engen Mimosa Service Station this morning to fill up petrol and get a few things from the shop. The woman working behind the hot food counter saw me waiting, after speaking to I assume a friend turned around and went back to the kitchen leaving me waiting, when I finally gave up on food I went to the cashiers to buy other goods, the cashier was again busy chatting to who I assume a petrol attendant and didn't bother to look up. She carried on chatting and doing who knows what and left me waiting. I eventually went to the petrol attendant that served me and asked if I could pay for the petrol with him (as the ATMS was not working either) In a different incident I left my motor bike open to have it filled, I went to the quick shop to buy a few things and when I got back my riding gloves (R1200) were ******. No footage could be retrieved??? This petrol statiion and 'convientient' shop is a joke and should not be supported by anyone.
We would like to apologise for the inconvenience this matter has caused you. We are pleased to read that after your complaint was investigated the dealer has resolved the query with you.
We do hope you remain a valued customer of Engen Petroleum Limited.
Regards,
ENGEN CUSTOMER SERVICE
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We would like to apologise for the inconvenience this matter has caused you. We are pleased to read that after your complaint was investigated the dealer has resolved the query with you.
We do hope you remain a valued customer of Engen Petroleum Limited.
Regards,
ENGEN CUSTOMER SERVICE
***
