NM
Nomvula M
1 reviews | Active since Jan 2023
23 Jan 2023, 14:38
BAD SERVICE
Engen garage at Naledi Zenex, they do *****, petrol tended poured petrol down on my car and said its full, when i asked how we saw all the petrol on the ground. I asked fir a manager and some guy said his the manager and tgey refused to give me their names. I paid fir petrol i did not have in the car. Im so angry. BAD SERVICE I EXPERIENCED AT NALEDI ENGEN SOWETO.
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Engen Petroleum's replyOfficial
14 Feb 2023, 15:57Good dayThank you so much for taking the time to share. We take this feedback extremely seriously as we always want you to feel like number one when you visit us. Please accept our sincere apologies for the negative service experience that you had with us. We will escalate this to the right team and someone will be in touch with you shortly. We sincerely appreciate you giving us the opportunity to make this right
Engen Petroleum's reply14 Feb 2023, 15:57
Official
Good dayThank you so much for taking the time to share. We take this feedback extremely seriously as we always want you to feel like number one when you visit us. Please accept our sincere apologies for the negative service experience that you had with us. We will escalate this to the right team and someone will be in touch with you shortly. We sincerely appreciate you giving us the opportunity to make this right