Bad Service

To whom it may Concern, I am totally disgusted with the service received at Centurion south Engen, where I filled fuel and the pump froze, Thabo then said I must please use another pump which I did and he will add the both. We go to the Cashier Cedric who refuses to add the both. I ask him to add it cause I know it can be done as I am using My business card and it isgoing to be like I filled twice on the same day. Cedric was absolutely rude and arrogant and refused, I asked for a Manager and he said to me "go get him yourself I busy", I eventually paid separate using 2 cards. Thabo graciously offers to call the Manager. The Manager Arthi refuses to come out and says Thabo must tell me he is busy. I can pull my financials and prove I am a loyal customer of Engen that fills way in an access of between R 3600 to R 5000 a month at your stations, never have I felt more humiliated and embarrassed. What Manager tells a client he can't attend to them, the rest of the cashier staff found this amusing and started to rsmerk and plain down laugh in my face as I mean **** as a client.

Very poor service indeed!!! I am expecting a call to resolve the bad service I recieved.

Riaz,