Bad service
I am fami**** with the garage as I often shop at the Woolworths located there. Today I decided that I would put petrol in before paying my usual visit to the shop. I was guided to what I think is either the second last or 2nd pump nr. I kindly asked for my windows to be cleaned as I always see how the attendees go as far as even cleaning side mirrors. Nevertheless this specific attendee had this specific attitude that was unfriendly, unhelpful and had no regard of rendering a service. I decided to close my tank and not proceed with filling my tank where I would rather spend my money with businesses that hires staff who are polite and friendly its the least one could ask for.
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Engen Petroleum's replyOfficial
31 Dec 2018, 17:30Good Day
Kindly fill out the below template and return back to ***
Consumer’s name :
Consumer’s contact details :
Service Station name :
Service Station Address :
Date of visit :
Time of visit :
Attendant’s name :
Did you speak to Dealer/supervisor :
Dealer/ Supervisor’s name :
Car registration no. :
Make/Colour of car :
Any costs incurred :
Details on complaint/compliment:
If we can be of any further assistance, please feel free to reply. Alternatively, you would be able to call us toll free on ***.
Thank you very much for your continued support.
Kind Regards Nompumelelo ManeliCustomer Service Representative
Engen Customer Service Centre
***
[email protected]om
Engen Petroleum's reply31 Dec 2018, 17:30
Official
Good Day
Kindly fill out the below template and return back to ***
Consumer’s name :
Consumer’s contact details :
Service Station name :
Service Station Address :
Date of visit :
Time of visit :
Attendant’s name :
Did you speak to Dealer/supervisor :
Dealer/ Supervisor’s name :
Car registration no. :
Make/Colour of car :
Any costs incurred :
Details on complaint/compliment:
If we can be of any further assistance, please feel free to reply. Alternatively, you would be able to call us toll free on ***.
Thank you very much for your continued support.
Kind Regards Nompumelelo ManeliCustomer Service Representative
Engen Customer Service Centre
***
[email protected]om