SJ
Sindi J

1 reviews | Active since Jan 2013

06 Jun 2018, 16:01

BAD SERVICE

Im disgusted in how your petrol attended attend to us clients. Yesterday after work Mthoko Mpanza said he would call the supervisor for me and I waited for a good 10 min with no sign of the supervisor coming to attended to me. Instead he had a lil chat with his colleague and I heard them saying I was acting crazy. This is not the first time having such attitude from the same petrol attendant. I would like to have an appoint with you so you can discipline your staff in my presence.

0
Replies (1)
Engen Petroleum
Engen Petroleum's reply09 Jul 2018, 14:09
Official

Good day

We wish to apologise for the inconvenience the matter has caused.

Your complaint has been escalated to the dealer and Engen representative for further investigation.

We do hope that you remain a valued customer of Engen Petroleum Ltd.

Regards

Engen Customer Services
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