1 reviews | Active since Feb 2018
Bad Service
This service station has terrible service. As a customer, they do not do anything to help you. Their machines do not work more often than not. they do not have access for swiping your Rewards card. In fact, they do not even enquire if you have such a card. You need to leave your vehicle to go into the store. This is frustrating. I have lost out on a lot of rewards to the point that I will now be using another filling station in Sabie. In February, when there was a drop in fuel prices, I topped up my tank only to be informed by my husband that the price was not changed. When we queried with the attendants and asked to see the Manager, we were told that lots of people had already filled up. we must come and see the Manager later. This is how they rob unsuspecting consumers.
Good day
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
Good day
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
