SJ
Sindi J

1 reviews | Active since Jan 2013

27 Sept 2017, 14:12

BAD SERVICE

Bad Service from the cashier(Valerie) when I went to pay for the fuel. She turned her back on me when I expected her to attend to me. When she decided to help me, she left me waiting for my slip. She did not even bother to ask what i was waiting for. Another cashier handed me the slip while Valerie was already attending to the next customer. Im very disappointed in your service.

0
Replies (1)
Engen Petroleum
Engen Petroleum's reply22 Nov 2017, 10:52
Official

Good day

We wish to apologise for the inconvenience the matter has caused.

Your complaint has been escalated to the dealer and Engen representative for further investigation.

We do hope that you remain a valued customer of Engen Petroleum Ltd.

Regards

Engen Customer Services
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Best regards,