WB
Wendy B

1 reviews | Active since Nov 2009

17 Jun 2015, 20:23

Bad Service

We went to fill up with petrol. We got at the garage and waited for someone to help us. My husband then decided to pump the wheels. Still no one came to help. A next car stopped at the garage and they went to assist him. My husband said we are 1st can they help him. The person pulled his arms up and ignored my husband. <br> <br> My husband then decided to go and fill up at a Sasol garage. This is a clear sign they don't care about their customers and without us there is no money to pay his salary.<br> <br> We can't complain about the service because there is no service.<br> <br> Guess where I'm going from now on to fill my vehicle up.

0
Replies (1)
Engen Petroleum
Engen Petroleum's reply22 Jun 2015, 09:09
Official
Hello BuckW,

We would like to apologise for the inconvenience this incident has caused you. Your complaint has been logged and escalated to the dealer and Area Manager for further investigation.

Regards,
ENGEN CUSTOMER SERVICE
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