Bad response and inconvenience

Good day,<br> <br> Today I went to Egen Jabulani, between Mofolo and White City Jabavu. I put petrol and they guy who assisted me was very kind. When done they guy brought the POS machine for me to pay for my purchase. The machine was not working and he requested me that we go inside the shop to pay. I did that however their machines were not working too. The store manager was there and she told to go and withdraw. I told her the reason I use my card is I wanna earn E-bucks. They just stood and looked at me and proceeded with their job. She did not apologies and have courtesy because I chose to go there while there's other hundreds petrol stations i could have went to. I feel ******, instead of me earning my E-bucks, I have lost them and spent more because I had to do ATM withdraw( Bank Charges). That store needs some more intervention because in the mornings you will wait for assistance. There will be 2 cashiers one packing and the other on a till. Even if the queue is long the one packing will be busy and ignoring a queue. Today I spent 20 minutes in that garage. Last week we (customers) we complaining because we waited for almost 13 minutes. You can check your cameras...