Bad managerial skills

On yhe 28th of december 2020 at 9:29 i visited engine garage in brighton road cape town. (engine Rally Motors). I poured petrol worth R100 and as i was about to pay, i found that i had forgoten my walletat home. I stay a few blocks from the facility. The perol attended advised that i cam come back as they know me but i requested to speak to his manager as i didnt want any trouble where i can explain and request if i could leave and come back just to fwrch my wallet. The whight lady i spoke to was pluntly rude and told me i could not leave the premises. And i asked what waz their protocol cause i do not mind calling the police so they van acompony me home and come back. I woild gladly leave my car there. She told me i can do ehat ever i want but i will not go untill i pay her. We wenton for a while untill one of the customers that was there reqyedted to pay for me. I am distraught as a customer known by the petrol attended that i had to be treated this way. My son was there looking at the comotion. I am emotionally distressed that this manager would treat their customers in a manner that she did. The employees even told me to just go and come back as she is a rude person but i did not want to get anyone in trouble with their job hence i requested to speak to her...

I had always had a good service at engine but for a manager, the staff is even much better r then she is.