LM
Lilly M
1 reviews | Active since Sept 2015
10 Dec 2015, 10:29
Bad customer service
I bought a Pie this morning , asked for a steak and kidney Pie she warmed it up in a microwave and gave it to me but inside it was still frozen. I was given a frozen pepper steak pie when I asked for a steak and kidney and the cashier that served me was extremely rude . she has NO manners her attitude towards customers is unacceptable
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Replies (1)
Engen Petroleum's replyOfficial
10 Dec 2015, 14:12Hello lileetax,
We wish to apologise for the inconvenience the matter has caused. Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
We wish to apologise for the inconvenience the matter has caused. Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
Engen Petroleum's reply10 Dec 2015, 14:12
Official
Hello lileetax,
We wish to apologise for the inconvenience the matter has caused. Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
We wish to apologise for the inconvenience the matter has caused. Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***