NZ
Nhlanhla Z
1 reviews | Active since May 2018
30 Nov 2025, 16:55
Bad customer service
Bad customer service from Kholofelo at your Rembrandt petrol station. I bought some items and when I reach the till to pay she was busy with her phone then she dragged herself to assist me. She didn’t even greet me or make eye contact but proceeded to scan the items without acknowledging me. This happened on the 30/11/25 at 13:40
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Engen Petroleum's replyOfficial
01 Dec 2025, 08:38Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Engen Petroleum's reply01 Dec 2025, 08:38
Official
Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.