Bad complaint resolution

I bought a liqui fruit g****fruit which was off at The minty's engen garage in main reef and by the time I realised this is was too far from the garage. I went back after work and found the most unreason supervisor(Lorraine) , she told me that I could exchange for the same thing but only to find that they were all damaged. I then asked for a different resolution and she told me that I'd have to come back when the day shift people return which is unacceptable!!!! She screamed at me in front of customers even though I'm the one who was wronged!!!! Unacceptable!!!!!! At some point she ignored me and told me to speak to one of the petrol attendants (Rudzani)!!! I feel cheated!!!!