1 reviews | Active since May 2013

30 May 2018, 16:19

Bad car wash

I took my car to the car wash on 21 May 2018. The previous day I purchased a waterless car wash at Spar for R69.99. When i left the car at the car wash I put the sealed bottle in my boot. On Sunday 27 May 2018 when I wanted to use the car wash the bottle was empty. I went to the car wash to complain to the manager and he dismissed me saying he will call me back with feedback. He did not call so I returned the next day . All he said its the cleaners word against mine. Im not happy with this at all. Please help.

0
Replies (1)
Engen Petroleum
Engen Petroleum's reply10 Jul 2018, 14:28
Official

Good day

We wish to apologise for the inconvenience the matter has caused.

Your complaint has been escalated to the dealer and Engen representative for further investigation.

We do hope that you remain a valued customer of Engen Petroleum Ltd.

Regards

Engen Customer Services
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