1 reviews | Active since Sept 2017
Bad attitude
I went to the engen garage at uncle harrys on main reef road on the west rand of Johannesburg . The attendants completely ignored my presence. After a while another car pulled up next to me and the young lady got of her car to go to the quick shop. An attendant went towards her and began servicing her car regardless of the fact that I was waiting there first. I'm not sure if this is just the way engen deals with new faces and frequent customers get preferential treatment. I've always filled fuel at engen across the country. I've never received such terrible service like I did today.
Good day
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
Best regards,
Good day
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
Best regards,
