1 reviews | Active since Mar 2016
Bad attidute and poor customer service
Twice in the past 3 weeks when we want to fill up our car, we are ignored and all the other cars that came in later received prompt assistance. I thought it was coincidence until we realized we were the only white clients. We spoke to the assistant manager that promised this will be sorted out and took our number. What a surprise No one called!!! This morning we went to fill up our car(believe me we try our best to avoid this petrol station). We ask for a full tank of petrol, the supervisor regonized us and in pure spite gave us R100 worth f petrol!!! With an ****ty attitude. This is the only Engen garage that is hesitant to help white people. What a disgrace. I recommended to all my friends to avoid this garage at all cost. Unproffesional and bad service
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
