DP
Darius P
1 reviews | Active since Jun 2014
21 Jan 2016, 10:44
Attendants not working
I stop with my bike at the pump, no attendants on the forecourt...over in a corner I see 5 attendants, looking at me......it is obvious I want petrol, but they just stand and stare at me...I eventually went to the back office to call a manager to assist me......<br> <br> Thanx but no thanx, that was my last experience with Engen.....I will from now on go to Caltex, BP or Total.
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Replies (1)Engen Petroleum's replyOfficial
26 Jan 2016, 15:00Hello memnoch1,
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
Engen Petroleum's reply26 Jan 2016, 15:00
Official
Hello memnoch1,
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
