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chavonbrown C

1 reviews | Active since May 2017

29 May 2017, 08:30

Attack on woman & Malicious damage to property

<p>Evening of 28/05/2017 18:00, i stopped at the Engen Service station (Pretoria Road, Primrose).</p> <p> </p> <p>The petrol attendant Verbally attacked me and damage my vehicle. this all transpired in whilst i was with my 10 year old son. I have laid a case as well. What type of staff is being employed by Engen?</p> <p> </p> <p>Engen why are you employing staff that render appalling service and verbally attack customers let alone damage client vehicles????? I want this issue resolved, i want an Engen representative to contact me and look into this matter. This is unacceptable!!!!!!!!!!!!</p>

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Replies (1)
Engen Petroleum
Engen Petroleum's reply29 May 2017, 12:00
Official

Good day Chavon

Thank you for contacting us at the Engen Customer Service Centre with forecourt query.

Your query has been logged & escalated to the relevant department for investigation.

Query reference number: ***

If we can be of any further assistance, please feel free to reply. Alternatively, you would be able to call us toll free on ***.

Thank you very much for your continued support.

Kind Regards

Yulin Arendse

Customer Service Representative

Engen Customer Service Centre

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