MJ
Melissa J
1 reviews | Active since May 2015
18 May 2015, 18:17
Assuming there's no funds in my bank
When I put in petrol, my bank card declined for about 3 times and there was no reason on the slip that came out of the card machine and the petrol attendant was very arrogant and told me that \if there is no funds
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Replies (1)
Engen Petroleum's replyOfficial
22 May 2015, 10:15Hello Melissa777,
We would like to apologise for the service received from our franchise. Your complaint has been logged and escalated to the dealer and Area Manager for further investigation.
We do hope you remain a valued customer of Engen Petroleum Limited.
Regards,
ENGEN CUSTOMER SERVICE
***
We would like to apologise for the service received from our franchise. Your complaint has been logged and escalated to the dealer and Area Manager for further investigation.
We do hope you remain a valued customer of Engen Petroleum Limited.
Regards,
ENGEN CUSTOMER SERVICE
***
Engen Petroleum's reply22 May 2015, 10:15
Official
Hello Melissa777,
We would like to apologise for the service received from our franchise. Your complaint has been logged and escalated to the dealer and Area Manager for further investigation.
We do hope you remain a valued customer of Engen Petroleum Limited.
Regards,
ENGEN CUSTOMER SERVICE
***
We would like to apologise for the service received from our franchise. Your complaint has been logged and escalated to the dealer and Area Manager for further investigation.
We do hope you remain a valued customer of Engen Petroleum Limited.
Regards,
ENGEN CUSTOMER SERVICE
***