TC
Tilen C

1 reviews | Active since Feb 2012

05 Oct 2015, 08:52

Arrogant petrol attendant

I filled up my car's tank on the 25th of September at Engen Umhlanga, while on holiday, and was approached by the most arrogant attendant, Ayanda. There were no other vehicles and I had asked him if the fuel line would reach or if he needed me to move my car closer and he said 'if you want your car scratched, then it its fine'.<br> <br> He also did not offer to check the tyres or wash the windows, even though it was obvious that I was about to take a long trip. He seemed to be in a hurry to get back to his buddies, chatting at a corner of the service station. Also, he must try this often as his name tag was upside down.<br> <br> There are many people looking for jobs out there, we need to get rid of the bad apples.

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Replies (1)
Engen Petroleum
Engen Petroleum's reply05 Oct 2015, 14:05
Official
Hello ABT,

We wish to apologise for the inconvenience the matter has caused. Your complaint has been logged *** and escalated to the dealer and Engen representative for further investigation.

We do hope that you remain a valued customer of Engen Petroleum Ltd.

Regards

Engen Customer Services
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