NM
Nomathemba M
1 reviews | Active since Apr 2023
19 Apr 2023, 07:32
Angry and dissatisfied customer
Yesterday 17.04.23 was assisted by Cyril at the filing station for a R200 petrol. He 1st said i should pay cash not by a card but today when i went there to complain that my car gage shows there is no petrol they reprinted a slip that has someone else details which he/she paid via a credit card by the time, the pump no, the amount and the person are the same.
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Engen Petroleum's replyOfficial
19 Apr 2023, 07:34Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.
Engen Petroleum's reply19 Apr 2023, 07:34
Official
Thank you so much for taking the time to give us feedback. Please accept our sincere apologies for the experience that you had with us, as this is not the level of service we aim to deliver. Please be assured that this will be escalated to the right team and someone will be in touch with you shortly.