1 reviews | Active since Jun 2015
Angen treating customers like *******
I am so disappointed with angen and clicks.My card is mostly used at angen garage in fearie glen,old farm.My husband is a taxi driver and drives from fearie glen to Mamelodi daily.that angen is the closest for him so He always buys petrol there,3 to 4 times daily.angen blocked my clicks club card from receiving points without any notice. For the past 3 weeks I have been sending messages to clicks and angen regarding the matter and no one is willing to help.the lady from angen cantacted me about a week ago and I told her that my husband is a taxi driver hence I swipe my card often then she said she would send a report to get back to me,which never happened till today, I then sent another email to clicks then told me about angen's terms and conditions which I was not told when I was offered the card. It's almost 3 weeks now and my card is still blocked and I am still swipping it at the same angen.but not getting any points.I am highly disappointed with angen and clicks..why was I not been contacted before my card was blocked. It's ridiculous that You offer us club card and put restrictions on it
Thank you for taking the time to give us this feedback. Please accept our sincere apologies for the negative experience you had with us, as this is not the level of service that we aim to deliver. Please be assured that this will be escalated to the right team, and someone will be in touch with you shortly
Thank you for taking the time to give us this feedback. Please accept our sincere apologies for the negative experience you had with us, as this is not the level of service that we aim to deliver. Please be assured that this will be escalated to the right team, and someone will be in touch with you shortly
