LM
Lesego M

1 reviews | Active since Nov 2017

08 Nov 2017, 13:59

air compressor not gauging

on the 3rd of November i went to engine garage at 394 Adams road Evaton Gauteng to balance my tires.. 1st their air compressor its far from the petrol tanks, when i got there it was gauging my tires 110 and i was happy that i released this early my tire size 16"205/55 i then balanced them to 220 all 4 (before i finish the other guy came to balance his tires he then asked me if the gauge is working because someone tire explored a day before while refilling i then said yes it is gauging he then balanced his tires also after i left) on Sunday 05/11/2017 on my way from work i got tire blast my left back tire blast, i then put a spare wheel went to the nearest garage at orange farm to balance my spare wheel when i check other 3 tires they where gauging 450 hence my other tire blast, i did not want to complain but i now realize that i need to buy new tire for R900.00 please assist with the matter i don't think it is fair on me to pay for something i did not plan for because one of your garage is using faulty air compressor.

0
Replies (2)
Engen Petroleum
Engen Petroleum's reply29 Nov 2017, 14:44
Official

Good day

We wish to apologise for the inconvenience the matter has caused.

Your complaint has been escalated to the dealer and Engen representative for further investigation.

We do hope that you remain a valued customer of Engen Petroleum Ltd.

Regards

Engen Customer Services
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LM
Lesego M's update07 Dec 2017, 17:32
Reviewer Update
Thank you everyone my complain has been resolved thank you