1 reviews | Active since Sept 2015
Adminant and Disrespectful
On the 18th Sept 2015, 7:33am I stopped at Zenex Olivedale.. On checking how much cash I had, I asked the Attendant : Alfred to fill for R120. I repeated the amount and 95 and not 93, as Alfred did not hear properly. After I checked my tyres, I jumped in and waited to pay. I merrily paid R120 and 'tips' as I normally do. Alfred demanded R150 and insisted that is what I said. He throw the money back at me. His 2 colleagues who were cleaning the next pump also started to insult me that I'm lying. I know what I asked for. It made me think a few minutes before Alfred approached me, that they were talking in a linguistic language which I did not understand. It became clear the Alfred made a mistake and his friends (Vincent &
We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
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We wish to apologise for the inconvenience the matter has caused.
Your complaint has been escalated to the dealer and Engen representative for further investigation.
We do hope that you remain a valued customer of Engen Petroleum Ltd.
Regards
Engen Customer Services
***
