1 reviews | Active since Jul 2016

15 Jul 2016, 16:55

Absolutely pathetic service

<p>I have always been a fan of Engen, but after the pathetic ****ing aervice i received tonight, i will bad mouth the ****ing place like it is a ********* traing centre. We are standing in a que because some guy wants coffee, of which the cashier needs to help. Then another employee who can handle the till because he could help 2 black guys in front of me has the audacity to say we just nees to be patient, then takes his food from the microwave and leaves. </p>

0
Replies (1)
Engen Petroleum
Engen Petroleum's reply18 Jul 2016, 12:28
Official

Good day Duan

We wish to apologise for the inconvenience the matter has caused. Your complaint has been escalated to the dealer and Engen representative for further investigation.

We do hope that you remain a valued customer of Engen Petroleum Ltd.

Regards

Engen Customer Services
********** 436