BM
Bongiwe M
1 reviews | Active since Apr 2015
20 Apr 2015, 09:05
***
i went to the garage to pour petrol and when i went to go pay i was assisted by a girl called Patricia (cashier) the girl was so rude that we ended up arguing..she started swearing at me as a customer and even used words like (your mother's ass) the girl should be out of there as she doesn't know what customer service is..she unprofessional and will make the filling station lose customers..when the incident was reported to the manager he looked lost and didn't even know what to do. what is he doing there as well because he didn't even know how to handle the situation.
Helpful (0)
Replies (1)0
Replies (1)Engen Petroleum's replyOfficial
28 Apr 2015, 10:42Hello Bongiwemangcu,
Please accept our apology for the incident which had taken place at our franchise. We are pleased to read that thorough investigation had taken place by the dealer of the franchise.
We do hope you remain a valued customer of Engen Petroleum Limited.
Regards,
ENGEN CUSTOMER SERVICE
***
Please accept our apology for the incident which had taken place at our franchise. We are pleased to read that thorough investigation had taken place by the dealer of the franchise.
We do hope you remain a valued customer of Engen Petroleum Limited.
Regards,
ENGEN CUSTOMER SERVICE
***
Engen Petroleum's reply28 Apr 2015, 10:42
Official
Hello Bongiwemangcu,
Please accept our apology for the incident which had taken place at our franchise. We are pleased to read that thorough investigation had taken place by the dealer of the franchise.
We do hope you remain a valued customer of Engen Petroleum Limited.
Regards,
ENGEN CUSTOMER SERVICE
***
Please accept our apology for the incident which had taken place at our franchise. We are pleased to read that thorough investigation had taken place by the dealer of the franchise.
We do hope you remain a valued customer of Engen Petroleum Limited.
Regards,
ENGEN CUSTOMER SERVICE
***
