MN
Mabutho N
1 reviews | Active since Jul 2020
16 Sept 2026, 14:07
Worst service provider.
Worst service ever. To be avoided at all costs. Not happy with their customer support.
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Replies (1)
Enbaya Prepaid meters PTY LTD's replyOfficial
16 Sept 2026, 16:24Dear Mabutho,
Thank you for sharing your feedback. We sincerely apologise for the frustration caused regarding your water purchases and requested breakdown.
We have since reviewed your query and provided you with a detailed breakdown of the applicable transaction fees, management fee/arrears deductions, net amounts app**** to your water purchases, as well as the tariff structure and applicable rates used to calculate the units received.
We appreciate your patience while the matter was reviewed and trust that the information provided has clarified the charges and calculations.
Should you require any further assistance, please feel free to contact us on *** or respond directly to the email sent by our Customer Relations & Utility Manager.
Kind regards,
Enbaya Support Team
Thank you for sharing your feedback. We sincerely apologise for the frustration caused regarding your water purchases and requested breakdown.
We have since reviewed your query and provided you with a detailed breakdown of the applicable transaction fees, management fee/arrears deductions, net amounts app**** to your water purchases, as well as the tariff structure and applicable rates used to calculate the units received.
We appreciate your patience while the matter was reviewed and trust that the information provided has clarified the charges and calculations.
Should you require any further assistance, please feel free to contact us on *** or respond directly to the email sent by our Customer Relations & Utility Manager.
Kind regards,
Enbaya Support Team
Enbaya Prepaid meters PTY LTD's reply16 Sept 2026, 16:24
Official
Dear Mabutho,
Thank you for sharing your feedback. We sincerely apologise for the frustration caused regarding your water purchases and requested breakdown.
We have since reviewed your query and provided you with a detailed breakdown of the applicable transaction fees, management fee/arrears deductions, net amounts app**** to your water purchases, as well as the tariff structure and applicable rates used to calculate the units received.
We appreciate your patience while the matter was reviewed and trust that the information provided has clarified the charges and calculations.
Should you require any further assistance, please feel free to contact us on *** or respond directly to the email sent by our Customer Relations & Utility Manager.
Kind regards,
Enbaya Support Team
Thank you for sharing your feedback. We sincerely apologise for the frustration caused regarding your water purchases and requested breakdown.
We have since reviewed your query and provided you with a detailed breakdown of the applicable transaction fees, management fee/arrears deductions, net amounts app**** to your water purchases, as well as the tariff structure and applicable rates used to calculate the units received.
We appreciate your patience while the matter was reviewed and trust that the information provided has clarified the charges and calculations.
Should you require any further assistance, please feel free to contact us on *** or respond directly to the email sent by our Customer Relations & Utility Manager.
Kind regards,
Enbaya Support Team