AJvV
Althea Jansen van Vuuren
1 reviews | Active since Nov 2023
15 Nov 2023, 09:12
Worst Prepaid company ever!!!
If you ever think of using Enbaya Prepaid meters, think again! Firstly you can't just buy tokens on your baking app and use it immediately, you have to pay the money into their bank account, and then wait for their accounts department to generate a token. Their accounts department is completely ***********. If I could I would not even give 1 star, but 0.
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Replies (3)0
Replies (3)AJvV
Althea Jansen van Vuuren's updateReviewer Update
15 Nov 2023, 09:44The Relations manager contacted us. It seems to be sorted out
AJvV
Althea Jansen van Vuuren's update15 Nov 2023, 09:44
Reviewer Update
The Relations manager contacted us. It seems to be sorted out
AJvV
Althea Jansen van Vuuren's updateReviewer Update
15 Nov 2023, 11:01Brandon Lang contacted us and helped us immediately and also teached us how to do the purchase through our own banking platforms. Thank you.
AJvV
Althea Jansen van Vuuren's update15 Nov 2023, 11:01
Reviewer Update
Brandon Lang contacted us and helped us immediately and also teached us how to do the purchase through our own banking platforms. Thank you.
Enbaya Prepaid meters PTY LTD's replyOfficial
15 Nov 2023, 11:11Hello Anthea,
We are sorry to hear you experienced unnecessary delays but super happy to also hear that our Customer Relations Manager explained the vending channel options without delay.
Please do have a look at our YouTube Channel ( https://www.youtube.com/watch?v=5zTN-EEz6K0 ) on how to vend from your banking app, also please refer to our website ( https://www.prepaidmeters.com/recharge ) for vending options using CigiCell / Blue Label; direct bank to bank EFT for our customers on ABSA, FNB, STD Bank and Nedbank; our own automatic utility, yes Autotility for the cheapest vending fee; and finally also your credit card.
Please do reach out again when you next recharge as your star rating means a lot to us, we hope our many vending options score a few more stars.
Wishing you a D'lightful day further,
Enbaya Team
We are sorry to hear you experienced unnecessary delays but super happy to also hear that our Customer Relations Manager explained the vending channel options without delay.
Please do have a look at our YouTube Channel ( https://www.youtube.com/watch?v=5zTN-EEz6K0 ) on how to vend from your banking app, also please refer to our website ( https://www.prepaidmeters.com/recharge ) for vending options using CigiCell / Blue Label; direct bank to bank EFT for our customers on ABSA, FNB, STD Bank and Nedbank; our own automatic utility, yes Autotility for the cheapest vending fee; and finally also your credit card.
Please do reach out again when you next recharge as your star rating means a lot to us, we hope our many vending options score a few more stars.
Wishing you a D'lightful day further,
Enbaya Team
Enbaya Prepaid meters PTY LTD's reply15 Nov 2023, 11:11
Official
Hello Anthea,
We are sorry to hear you experienced unnecessary delays but super happy to also hear that our Customer Relations Manager explained the vending channel options without delay.
Please do have a look at our YouTube Channel ( https://www.youtube.com/watch?v=5zTN-EEz6K0 ) on how to vend from your banking app, also please refer to our website ( https://www.prepaidmeters.com/recharge ) for vending options using CigiCell / Blue Label; direct bank to bank EFT for our customers on ABSA, FNB, STD Bank and Nedbank; our own automatic utility, yes Autotility for the cheapest vending fee; and finally also your credit card.
Please do reach out again when you next recharge as your star rating means a lot to us, we hope our many vending options score a few more stars.
Wishing you a D'lightful day further,
Enbaya Team
We are sorry to hear you experienced unnecessary delays but super happy to also hear that our Customer Relations Manager explained the vending channel options without delay.
Please do have a look at our YouTube Channel ( https://www.youtube.com/watch?v=5zTN-EEz6K0 ) on how to vend from your banking app, also please refer to our website ( https://www.prepaidmeters.com/recharge ) for vending options using CigiCell / Blue Label; direct bank to bank EFT for our customers on ABSA, FNB, STD Bank and Nedbank; our own automatic utility, yes Autotility for the cheapest vending fee; and finally also your credit card.
Please do reach out again when you next recharge as your star rating means a lot to us, we hope our many vending options score a few more stars.
Wishing you a D'lightful day further,
Enbaya Team