Prepaidmeters are useless with customer care

The most useless call centre I have ever experienced !! Very helpful staff but nothing happens after that. No follow through. No manager ever available !! Especially useless was Johannes, Chandler, Sevhaan , Gavin and Daniel. Johannes even advised my tenant to load her vouchers on another tenant's meter !!!!! Wonderful news for this tenant who just received R800's worth of water free !!!!!!!!!!!!!