CV
Christopher V
1 reviews | Active since Feb 2019
07 Feb 2022, 08:19
Prepaid disasters
The worst company to have prepaid meters done. They just put arrears amounts on your meter without reason. The technical people that works there can't help. People in managers positions can't help. Always an issue with the token. They make up their own tariff rates for your water as they please. I've never in my life dealt with so many *********** business and people in my life.
Please think twice before you decide to use this company for prepaid meters.
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Replies (1)
Enbaya Prepaid meters PTY LTD's replyOfficial
07 Feb 2022, 16:37Hi Christopher,
Thank you for taking the time to review your experience and our service. We are grateful when customers leave their insights as it allows us to take a deeper look into processes as well as enables us the opportunity for improvement.
Upon investigation, it was found that the instruction for the tariff rate and loading of arrears was given by the owner of the property.
It is recommended that you discuss this and any other queries with the owner of the property.
We trust that you find the above in order.
Thank you again for your review.
Thank you for taking the time to review your experience and our service. We are grateful when customers leave their insights as it allows us to take a deeper look into processes as well as enables us the opportunity for improvement.
Upon investigation, it was found that the instruction for the tariff rate and loading of arrears was given by the owner of the property.
It is recommended that you discuss this and any other queries with the owner of the property.
We trust that you find the above in order.
Thank you again for your review.
- The Enbaya Management Team
Enbaya Prepaid meters PTY LTD's reply07 Feb 2022, 16:37
Official
Hi Christopher,
Thank you for taking the time to review your experience and our service. We are grateful when customers leave their insights as it allows us to take a deeper look into processes as well as enables us the opportunity for improvement.
Upon investigation, it was found that the instruction for the tariff rate and loading of arrears was given by the owner of the property.
It is recommended that you discuss this and any other queries with the owner of the property.
We trust that you find the above in order.
Thank you again for your review.
Thank you for taking the time to review your experience and our service. We are grateful when customers leave their insights as it allows us to take a deeper look into processes as well as enables us the opportunity for improvement.
Upon investigation, it was found that the instruction for the tariff rate and loading of arrears was given by the owner of the property.
It is recommended that you discuss this and any other queries with the owner of the property.
We trust that you find the above in order.
Thank you again for your review.
- The Enbaya Management Team