Poor customer service levels.

I am a landlord who is having a great difficulties dealing with PrepaidMeters.co.za. I am on my 5th meter installation but I now have to pay courier charges which were previously waived.

My service levels so far have been absolutely pathetic with me having to constantly follow up with staff at prepaid maters.

One of my meters was broken on arrival and I had to do the admin to get it replaced.

I will not be recommending this company to any peer landlords.

I now need to request a refund for the outstanding meter and fill in yet more forms. So prepaidmeters would rather lose a customer's business than waive a courier fee which they made a mistake in informing me wasn't applicable.

I had hoped to install these meters in all of my other properties but I am just so disappointed with the service.

In addition, I followed the advice on their website to email ********** instead of posting to HelloPeter. The email address bounced.

Very disappointing.