pathetic service

<p>I purchased electricity online as i usually do, however i didnt receive my voucher/token, i called their support centre and they were as usual, unhelpful!! all that they could tell me is that they are experiencing such problems when purchasing online, and i should try buying using other avenues. that doesnt help much because i have already wasted my money purchasing online in the first place. the agent then said that he would forward my issue to his manager and his manager would be able to generate a token for me as i really needed it because my units were almost out. after numerous phone calls, and referrals, i got no where as all of them gave me the same manager story, and i couldnt speak to him personally as his phone is always busy. 3 days have past and i still didnt receive my token. please dont ever make a mistake by buying these peoples meters as their service is really really pathetic.</p>