dN
denise N
1 reviews | Active since Jan 2023
01 Jul 2024, 12:46
****MERS!!!
WHAT A ****! so we moved into a new apartment on the 01 June and filled pre paid electricity to the value of R2000.00. we then received the token and was given OVER ****wh units. we then filled electricity again on the 01 July for R2000.00 and only received 441kwh. how the hell does this happen? WHY ARE WE BEING ****** BY THIS COMPANY? it's enough that we are struggling in this economy but eventually my 2k will be worth nothing. i need a valid damn explanation because this if ****ing day Light *******!!! you call the Centre and their *********** staff cannot even give you an explanation. they just don't know anything. then ive been told apparently you pay more per kwh every month. TELL ME HOW THE ****?????
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Enbaya Prepaid meters PTY LTD's replyOfficial
01 Jul 2024, 16:58Hi Denise
As per your telecom with our business services, the reason you have received fewer units this month was due to the National Tariff increase. This increase happens every year, and the percentage of the increase in determined by NERSA & the applicable municipality
Due to the increased costs of all utilities (water, electricity & Gas), your funds will unfortunately give you slightly fewer units than your previous purchases.
This increase affects all meters, both conventional and Prepaid.
Please take advantage of our Autotility and Eft options for vending to assist in giving you a few extra rands towards your purchase. You can find information here https://www.prepaidmeters.co.za/recharge/
With AUTOTILITY you only pay a 6.5% channel fee which is a huge saving!
Please don't hesitate to contact *** should you have any further queries. We are always happy to be of assistance.
Regards
As per your telecom with our business services, the reason you have received fewer units this month was due to the National Tariff increase. This increase happens every year, and the percentage of the increase in determined by NERSA & the applicable municipality
Due to the increased costs of all utilities (water, electricity & Gas), your funds will unfortunately give you slightly fewer units than your previous purchases.
This increase affects all meters, both conventional and Prepaid.
Please take advantage of our Autotility and Eft options for vending to assist in giving you a few extra rands towards your purchase. You can find information here https://www.prepaidmeters.co.za/recharge/
With AUTOTILITY you only pay a 6.5% channel fee which is a huge saving!
Please don't hesitate to contact *** should you have any further queries. We are always happy to be of assistance.
Regards
Enbaya Prepaid meters PTY LTD's reply01 Jul 2024, 16:58
Official
Hi Denise
As per your telecom with our business services, the reason you have received fewer units this month was due to the National Tariff increase. This increase happens every year, and the percentage of the increase in determined by NERSA & the applicable municipality
Due to the increased costs of all utilities (water, electricity & Gas), your funds will unfortunately give you slightly fewer units than your previous purchases.
This increase affects all meters, both conventional and Prepaid.
Please take advantage of our Autotility and Eft options for vending to assist in giving you a few extra rands towards your purchase. You can find information here https://www.prepaidmeters.co.za/recharge/
With AUTOTILITY you only pay a 6.5% channel fee which is a huge saving!
Please don't hesitate to contact *** should you have any further queries. We are always happy to be of assistance.
Regards
As per your telecom with our business services, the reason you have received fewer units this month was due to the National Tariff increase. This increase happens every year, and the percentage of the increase in determined by NERSA & the applicable municipality
Due to the increased costs of all utilities (water, electricity & Gas), your funds will unfortunately give you slightly fewer units than your previous purchases.
This increase affects all meters, both conventional and Prepaid.
Please take advantage of our Autotility and Eft options for vending to assist in giving you a few extra rands towards your purchase. You can find information here https://www.prepaidmeters.co.za/recharge/
With AUTOTILITY you only pay a 6.5% channel fee which is a huge saving!
Please don't hesitate to contact *** should you have any further queries. We are always happy to be of assistance.
Regards