Case 261313 Pathetic service

I am a pensioner at Redan and renting from Eskom - Lethabo Properties. My prepaid water meter is leaking since 24.04.2015. I have reported this to the service provider on numerous occassions and the problem is not being resolved. In the interim I am losing valuable water and Enbaya Prepaid Meters [who was contracted by Eskom] who doesn't seem to care. I have a ref / case number yet nothing happens. I have reverted to Hello Peter in the hope that I can have some sort of assistance. It isn't easy as a pensioner and facing brick walls make it that much harder. My humble plea is merely to have my meter repaired or replaced so that I stop losing water which I pay for.