Unaccepted service

I have been waiting for the delivery since June. I was given your number to contact you. Your service is very poor as no one attend to calls and mail queries<br> <br> Track # ii***ZA<br> <br> Please i need my item to be delivered <br> <br> Not impressed !!!!!!<br> Zanele Mthimkulu<br> BankCity 2nd First Place<br> Corner Jeppe and Simmonds Street, <br> Johannesburg, 2000