Pathetic service from SA Post Offixe and EMS

Express Mail Services. PATHETIC A friend is waiting for parcel sent from Thailand. Used Tracking. All we can see is that parcel was dispatched from Thailand Bangkok. One month later no update and they don't answer their phones. JHb, Durban and CPT. Anything to do with SA post Office is a disaster. Mark Barnes tried but was blocked from making the post office a success..