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Empowered Outsource

Unclaimed Business
|1.7
6 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
Review Distribution
1.7|6 Reviews

Oct '25 - Sep '26

Frequently Asked Questions About Empowered Outsource

How is Empowered Outsource rated on Hellopeter?

Hellopeter has tracked Empowered Outsource across 13 reviews. Empowered Outsource hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Empowered Outsource? Write a review to help others decide.

Recent reviews (6)

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JW
Jen W

1 reviews | Active since Aug 2026

13 Aug 2026, 07:36

Shocking spamming - Awful company

Shocking. I specifically asked them not to call me. After 4 simultaneous calls interrupting me I was told they were not calling about my contract renewal - just to tell me there was a change in my contract price. I said thank you for notifying me and ended the call. I then received a new contract!! I was not told how long this was for nor was there any confirmation that I was talking to an agent and the call would be recorded etc etc. I have tried to reverse this with MTN and they say they cannot do this as it was outsourced. I want my contract to remain on a month to month until I can sort my life so I did not want to cancel with MTN (which I now will do asap). I believe I have the 10 days cooling off period but cannot reach EOS as the number given to me by MTN does not exist. DO NOT TRUST this organisation

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Nicolaas

1 reviews | Active since May 2026

16 May 2026, 02:20

Can not describe in ...

Can not describe in words how unbelievable experience that was

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siphiwe N

1 reviews | Active since Jan 2019

19 Jan 2026, 11:21

Mtn contract problem

I have a contract with mtn and it was due for upgrade. I got a call from empowered outsource and upgrade was not successful. Problem with outsource I can't cancel the order which was unsuccessful and cannot find them anywhere.

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Nadia T

1 reviews | Active since Oct 2015

23 Oct 2025, 11:40

SPAMMER & ****MER!!! (Under MTN)

This company spam calls on behalf of MTN, and then when their ****py telephone line cuts out I get asked rudely why I’m ‘not greeting’ or responding before their sales pitch has even begun. Only to read reviews now where it sounds like they actually ***** and ****. Will be reviewing MTN (as they are responsible for who they outsource) as well since it seems they don’t respond under this company’s platform.

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Anonymous

1 reviews | Active since Apr 2011

14 Oct 2025, 12:15

Misrepresented MTN Data Package and Failure to Resolve

I want to rate yall -100. On 11 August you downgraded my 50gb package to 15GB and no one is willing to correct this. Your service is pathetic and your agents are *********.

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Searll M

1 reviews | Active since Dec 2023

2 Oct 2025, 11:53

Signed up for unwanted contract

I was called by an Empowered Outsource agent who identified themself as an MTN employee. I downgraded my contract yet my contract was renewed on a higher package. This is blatant *****. MTN refuse to help.

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